Frequently Asked Questions
Everything you need to know about brightening your space with Saturday Neon.
How long does it take to receive my custom neon sign?
Each sign is handcrafted to order. Standard production and shipping typically take 2-3 weeks, though we offer express shipping options at checkout for tighter deadlines.
Are your neon signs energy efficient?
Yes, our signs use advanced LED flex technology. They consume significantly less energy than traditional glass neon and remain cool to the touch, making them safe for home use.
What is included in the installation kit?
Every Saturday Neon sign comes with a power adapter, a remote control for dimming, and a mounting kit with pre-drilled holes for easy wall hanging or standoff screws.
Do you offer a warranty on your products?
We provide a 24-month manufacturer warranty on all indoor signs, covering any electrical defects. Our LEDs are rated for 50,000 hours of use.
Can I use my neon sign outdoors?
Our standard signs are designed for indoor use. However, we can create custom weather-proofed versions for outdoor events or patios upon request.
What is your return policy for custom designs?
Because custom signs are unique to your specifications, we cannot accept returns. If your sign arrives damaged or faulty, we will provide a replacement free of charge.